• Stakeholder Identification
Following the AA1000 Stakeholder Engagement Standard (SES), momo convenes sustainability officers from various departments to evaluate, discuss, and review stakeholder issues, identifying seven categories of key stakeholders for focused engagement. These seven categories of stakeholders consist of groups or individuals who are closely associated with the business responsibilities of various momo units, maintaining frequent interactions with the Company, and who either influence or are influenced by momo' s business activities.
• 7th Stakeholder Conference
To deepen engagement and communication with various stakeholders, momo has held annual stakeholder forums for 7 consecutive years. In December 2025, the 7th Stakeholder Conference was convened under the core theme " Sustainable Living Alliance." The forum brought together a diverse group of stakeholders, including consumers, non-profit organizations (NPOs), media, investors, and suppliers, with a total of 11 companies and 16 stakeholder representatives participating. Through face-to-face communication, momo gained a comprehensive understanding of their expectations and recommendations for our sustainable development. In addition to sharing our annual major ESG achievements and future implementation directions, this conference featured a dedicated stakeholder sharing session to facilitate cross-sector perspective exchanges, thereby deepening the breadth and depth of our dialogue on these issues.
During the conference, momo systematically disclosed its operational outcomes centered on "Green Life E-commerce." This included the launch of the "momo Green Life Points" mechanism in 2025—utilizing points as a tool to incentivize consumers' sustainable consumption behavior and reinforce the market impact of green products and low-carbon logistics—as well as sharing concrete progress in supply chain management, green packaging, and public welfare initiatives. Concurrently, through the list of material topics, momo illustrated how it responds to critical issues such as climate governance (includes risks and opportunities), customer privacy, product responsibility, and technological innovation, establishing a crucial foundation for our corporate sustainable governance.
In terms of stakeholder interaction, the attending representatives put forward concrete recommendations on issues including "promoting sustainable consumption," "incentive design for green behaviors," "information transparency," and "sustainable supply chain management," serving as a vital reference for momo's subsequent strategy optimization. We will continue to incorporate stakeholder feedback into reports submitted to the Board of Directors, thereby optimizing corporate decision-making and sustainable strategic planning, practicing a stakeholder-centric sustainable governance mechanism, and further amplifying the enterprise's positive impact on both the environment and society.
