• Stakeholder Identification
Following the AA1000 Stakeholder Engagement Standard (SES), momo convenes sustainability officers from various departments to evaluate, discuss, and review stakeholder issues, identifying seven categories of key stakeholders for focused engagement. These seven categories of stakeholders consist of groups or individuals who are closely associated with the business responsibilities of various momo units, maintaining frequent interactions with the Company, and who either influence or are influenced by momo' s business activities.
• Diversified Communication
momo collects and responds to stakeholders' suggestions and needs through a variety of channels:
- A "Stakeholder Section"openinnew is established on the corporate website ― momo provides dedicated contact points for each stakeholder group, with responsible units tracking, implementing, and driving improvements.
- The Sustainable Development Management Committee plans and promotes various "sustainability projects" based on the material topics identified each year, while continuously engaging with stakeholders to effectively address their needs and expectations. The highest governance body communicates directly with stakeholders through the annual "physical shareholders' meeting".
- "Sustainability Collaboration Workshops for Managers and Employees" ― Internal responsible units involved in various material topics assess and determine, based on their business expertise and operational experience, the positive and negative impacts, significance, and likelihood of occurrence of momo' s annual sustainability issues.
- "Stakeholder Opinion Survey" ― A public questionnaire is conducted to gauge the level of concern among the seven stakeholder groups regarding the positive and negative impacts of momo' s sustainability issues, while also collecting qualitative feedback.
- "Stakeholder Conferences" ― Since 2019, momo has held annual stakeholder forums for 6 consecutive years, with communication outcomes and feedback reported to the Board of Directors once a year.
• 6th Stakeholder Conference
At the end of 2024, under the theme "Green Life Action Alliance" ,momo engaged in face-to-face communication with 15 stakeholder representatives, including suppliers, consumers, NPOs, media, and shareholders, to discuss the Company' s sustainability strategies and actions. The insights gathered served as an important reference for formulating the 2025 Sustainability Enhancement Plan.
