Partnership Matters
momo values to the needs of the stakeholders and continues to be on good terms with them, deepening collaboration with our value chain partners to thrive the industry ecosystem. momo remains focused on sustainable governance, enhancing sustainability branding and communication, and sound management of all matters.
2024 Performance Highlights
Related to Material Topics
Product Liability：+ Responsible Product Management
momo's Promises
- Implement supplier management to ensure the quality and safety of our products, and continuously enhance sustainable supply chain management.
- Establishing the quality management policy : "Full participation, continuous improvement, customer satisfaction".
- Using the three main indicators of "Standardization of Operational Control, Implementation of Corrective and Preventive Measures, and Sustainable Corporate Development" as the framework, the logistics operations are interconnected to achieve the highest quality standards.
Management Mechanism
- Bolster sustainable supply chain management and maintain the quality of suppliers' products under three major inspection categories.
- The Northern Distribution Center has implemented the ISO 9001 Quality Management System.
- Set up the "Quality Management Department" and is continuing to invest in quality, ingredient, source, and Chinese labeling testing to ensure compliance.
Action Plan
- Achieve a 99.53% sign-up rate among new suppliers for the Sustainable Development Principles for Suppliers/Contractors.
- Managers and employees completed ISO 9001 training, with a total of 374 individuals (62%) trained in 2024.
- Ensure product safety through three inspection categories - corrective, preventive and periodic.