Green Packaging Management Strategy
momo actively responded to the implementation of the "Targets and Measures for Restrictions on Internet Shopping Packaging" by the Ministry of Environment. It proactively implemented packaging reduction and innovative packaging techniques ahead of schedule. By utilizing data and system assistance, momo conducted analyses on product inventory allocation and shipment packaging to reduce cross-warehouse shipments and the use of carton packaging. Furthermore, momo continued to expand its circular packaging projects and research sustainable packaging materials. Following the Ministry of Environment' s "Online Shopping Packaging Reduction Guidelines", momo promotes reduction based on three principles: packaging reduction, environmentally friendly materials, and circular packaging. Since 2023, momo continued to be awarded the "Reduced Online Shopping Packaging Logo 2.0" for its efforts. momo optimized packaging materials and reduced packaging usage. Compared to the base year of 2019, it reduced a total of 4,710 tonnes of carbon emissions in 20241. On average, this equates to a reduction of 66 grams of carbon emissions per item, which is equivalent to the annual carbon sequestration of 390,000 trees.
Environmentally Friendly Packaging Material
momo has developed various packaging materials for diverse product specifications, including honeycomb paper bags that eliminate the need for plastic bubble wrap, and adhesive tape made from FSC-certified pulp. Additionally, cartons are made from over 90% recycled pulp and are available in up to 41 specifications, ensuring that each order is packaged in a more suitable and environmentally friendly manner. To enhance the recyclability of packaging materials, momo cartons are free from metal staples, wax, and film. Fragile item labels are stamped instead of using stickers, improving packaging recycling efficiency. Moreover, the printing area is reduced to below 30%, minimizing ink usage. Eco-friendly bags also incorporate 30% recycled materials and reduce the printing area to less than 20% of the total bag surface area. Additionally, we collaborated with suppliers to promote bulk shipping in original packaging. In 2024, a total of over 11.29 million items were shipped directly in their original packaging, reducing the need for additional packaging.
Circular Packaging
Establishing the momo Circular Packaging Ecosystem with Over Ten Thousand Recycling Sites To implement source reduction and circular use of packaging materials, momo has developed reusable bags that can be reused up to 25 times. Additionally, momo collaborates with the Buddhist Compassion Relief Tzu Chi Foundation to collect, clean, and reuse used momo cartons for shipping. By actively establishing a "Circular Packaging Ecosystem", momo is fully committed to promoting the circular reuse of online shopping packaging materials. In the third quarter of 2023, momo launched the "momo Green Life Membership" program, encouraging consumers to opt for reusable bags when placing orders, significantly boosting the recycling rate of reusable bags.
To make it more convenient for consumers to recycle circular packaging, momo has actively expanded its recycling channels. In addition to partnering with Chunghwa Post' s mailboxes and iBoxes, and Simple Mart' s stores across Taiwan for reusable bag returns, momo will further extend its recycling services in 2024 by including new recycling sites through Taiwan Mobile and 7-ELEVEN. By the end of 2024, there were over 15,000 recycling stations across Taiwan. Consumers receiving packages with a green circular bag seal labeled "momo reusable bag" can return the packaging at the aforementioned recycling sites after confirming the items are correct, easily completing the recycling process. The recycled reusable bags are collected by momo, then undergo cleaning, disinfection, and refurbishment processes before being reintroduced into the packaging and shipping operations. Meanwhile, momo will continue to expand the proportion of shipments utilizing reusable bags from its own warehouses nationwide. By 2024, this share had exceeded 76%, creating a green and environmentally friendly circular e-commerce experience for consumers.
For recycled cartons, momo collaborates with the Tzu Chi Foundation, inviting consumers to return used cartons to Tzu Chi Environmental Protection Education Center or cooperating community recycling stations. Volunteers at these stations assist in sorting and organizing the cartons, which are then transported back to momo warehouses. There, dedicated personnel clean, disinfect, and refurbish the cartons. The cartons are then marked with a "recycled carton" stamp on the carton body and are reused for future shipments, reducing the need for new carton production and usage from the source. Internally, momo also integrates channels such as warehouse return cartons and recycling of office employee cartons to increase the source of carton recycling. By leveraging these channels, momo refurbished over 460,000 cartons in 2024 for reuse
• Collaborate with suppliers to promote the use of momo circular boxes
To reduce the use of single-use cartons and thereby minimize resource consumption and waste disposal costs, momo initiated a collaboration with suppliers in 2021 to implement the use of proprietary foldable reusable logistics boxes for inbound shipments, establishing a customized receiving process. In 2022, momo proactively launched a rental service for reusable logistics boxes, inviting suppliers to utilize these reusable boxes upon delivery as a replacement for conventional cartons.
This initiative not only eliminates suppliers' costs of purchasing cartons but also reduces carbon emissions, addressing reduction at the source and jointly fostering a sustainable supply chain. In 2024, momo expanded to 5 warehouse locations capable of renting and returning circular boxes, enhancing the convenience for suppliers. Additionally, momo initiated the use of circular boxes to include returns of products, achieving full circular utilization in the supplier warehousing process. In 2024, momo matched 17 suppliers, totaling 34 suppliers who leased a cumulative total of 2,325 circular boxes. This initiative resulted in a collective reduction of 17.6 tonnes of carbon emissions.
In the future, momo wil continue to expand the promotion of its reusable circular boxes across various supplier categories, aiming to surpass a cumulative usage of 3,500 reusable circular boxes by 2025. The Company will also continue to optimize processes to enhance the convenience of the rental service for suppliers, replacing single-use cartons and reducing resource consumption, thereby strengthening the circularity of its green and low-carbon supply chain.
Online Shopping Packaging Reduction Plan
Since 2019, momo has been actively participating in the "Online Shopping Packaging Reduction Guidelines" organized by the Ministry of the Environment. Following the program' s three main goals packaging reduction, environmentally friendly materials, and circular packaging momo has developed action plans that combine packaging reduction with environmental sustainability. These efforts have been recognized by the Ministry of the Environment, earning momo the "Reduced Online Shopping Packaging Logo". In 2023, momo once again obtained the "Reduced Online Shopping Packaging Logo 2.0". According to the regulations outlined in the Ministry of the Environment's announcement "Targets and Measures for Restrictions on Internet Shopping Packaging", the average packaging material reduction rate for restricted targets should reach 30% or more by 2025. momo achieved a reduction rate of 26.58% in 2024. Moving forward, momo will continue to optimize its green packaging strategy, aiming to become a green e-commerce leader.
• Precision Packaging : AI Simulation to Reduce Packaging Material Usage
Facing over a million products and various combinations of items in each shipment, momo has developed algorithms to find the most suitable packaging for each parcel. Through simulations, calculating the optimal box size for each order, AI suggests the most suitable packaging materials to frontline staff based on the order content, avoiding excessive use of packaging materials. At the same time, the AI suggestion interface is designed to include prompts for using eco-friendly packaging, encouraging shipping personnel to prioritize using reusable bags for shipments and continuously increasing the volume of recycled packaging.
