Adhering to the Environmental, Safety, and Health (ESH) policy of "Friendly Workplace, Safety and Health, Total Participation, and Continuous Improvement" and the core values of "Workplace Safety, Environmental Health, and Healthy Workplace," momo formulates assessments and planning for employee safety and health to build a top-tier working environment for employees, provide comprehensive and diverse health and safety programs, and shape a better quality of work-life for employees and the workplace. Since 2016, momo has continuously received various awards and recognitions from the Ministry of Health and Welfare and municipal health bureaus. In 2025, the Northern Logistics Center and Luzhu passed the self-assessment for healthy workplace promotion, bringing the cumulative number of main warehouses that have passed to 10. momo will continue to strive for certification labels across various locations in the future.
Occupational Safety and Health Management
momo formulates workplace safety and health protection plans based on the different working styles of employees across various workplaces, ensuring workplace safety through a systematic management model.
• Occupational Safety and Health Committee
In accordance with relevant regulations, the Company has established the "Occupational Safety and Health Committee," consisting of 27 members, including occupational safety and health personnel, department supervisors, nurses, and labor representatives. Labor representatives account for 44% of the members, ensuring that employee opinions are fully reflected and incorporated into decision-making considerations.
The committee holds regular meetings on a quarterly basis, convening a total of 4 meetings in 2025 to jointly discuss, coordinate, and plan issues concerning safety, health, and health promotion. In addition to reviewing workplace environmental risk assessment results, event tracking and improvement, and the establishment of employee health management programs, the meeting contents also cover annual safety and health performance reviews, the formulation of improvement plans, and tracking promotion progress.
Furthermore, the committee continuously monitors regulatory changes and industry best practices, timely adjusting the Company's internal safety and health policies, and promoting education, training, drills, and advocacy activities to enhance safety and health awareness among all employees. Through the committee's cross-departmental cooperation mechanism, the Company gradually improves overall safety and health management performance, creating a safer, healthier, and more sustainable working environment.
• Systematic Management
momo is committed to providing a safe and healthy workplace. In 2019, it introduced the ISO 45001 Occupational Safety and Health Management System, covering all company locations to implement employee safety and health management through a systematic mechanism. For high-risk operations, hazard identification and risk assessment of warehousing and distribution operations are conducted, and control measures such as work permits are adopted to strengthen operational risk control and effectively prevent the occurrence of any occupational accidents. To date, the scope of internal audits and external certifications covers all employees (including dispatched workers) at the headquarters building and the Northern Logistics Center, totaling 2,424 people, accounting for 67.3% of the total number; other non-employees total 11 people, accounting for approximately 0.3% (onsite stationed personnel) (Note). In the future, the certification scope will be expanded to company-owned-and-operated warehouses to provide comprehensive care and establish the determination to ensure workplace safety.
(Note) "Stationed personnel" generally refers to regular employees of other contractors whose workplaces are located at the Northern Logistics Center. The number and proportion of people within the certification scope are calculated based on momo's headcount at the end of 2024.
Enhancing Workplace Safety
momo prevents occupational accidents through various professional training programs, on-site hazard identification, and risk control. Personnel shall immediately report to their direct supervisors upon the occurrence or knowledge of an incident. If it meets the Company's major incident regulations, it shall be handled in accordance with the "Major Incident Reporting Management Regulations." Furthermore, employees are empowered to remove themselves from work situations that they reasonably believe present an imminent and serious danger to their life or health without suffering undue consequences, thereby building a solid foundation of safety and providing employees with a worry-free workplace and office environment.
• Workplace Safety Hazard and Risk Identification
momo's primary workplaces are logistics warehouses and offices. To effectively conduct workplace hazard and risk identification, we have formulated safety and health hazard identification regulations. Various units jointly review internal and external issues, applicable regulatory provisions, and safety hazard risk items of on-site operations. Utilizing the risk and opportunity assessment matrix formula, risk levels such as high, medium, and low are identified. Response measure regulations are preferentially formulated for high risks, and the compliance of each regulation's execution is regularly reviewed to prevent on-site hazard accidents.
• Workplace Safety Risk Assessment
Conducted by personnel holding professional certifications related to occupational safety and health or those who have received internal training on the ISO 45001 Occupational Safety and Health Management System, using methods such as autonomous audits, working environment monitoring, online questionnaire completion, hazard identification and assessment management forms, and internal and external diversified communication channels. The safety and health hazard types of various work activities are analyzed, and after confirming the effectiveness of existing protective measures, residual risks are calculated and evaluated based on the risk level determination criteria of the occupational safety and health system. High risks in 2025 include live-streaming operations and on-site warehousing operations, while medium-to-low risks include employee drinking water, workplace cleaning, and disinfection. momo continuously strengthens the cultivation of a safety culture mindset by organizing online and on-site occupational safety and health education and training.
• Employee Occupational Accident Investigation
momo's "Occupational Safety and Health Work Safety Regulations" and "Administrative Measures for Emergency Response to Accidents" explicitly stipulate that personnel at an accident scene must prioritize their own safety conditions before taking any necessary measures, and must evaluate their own safety prior to conducting first aid or rescue, avoiding reckless actions. In addition, for occupational accident employees handling labor insurance occupational injury/disease outpatient or hospitalization compensation applications, nurses will conduct visits, assist employees in evaluating the selection of medical treatment methods, and assess whether employees require appropriate adjustments to their work duties upon returning to the workplace, safeguarding employee health and employment rights. Employees will never be subjected to disciplinary action for applying for public injury and sick leave.
Statistics for employee occupational accident application types in 2025 include all employees as well as non-employees whose work or workplaces are subject to momo's control (contractors), and track workplace and commuting traffic accidents. When an occupational accident occurs, momo immediately implements necessary first aid and rescue measures, initiates investigations into the causes and handling procedures of the accident, and reviews the subsequent handling results and evaluations of major incidents in accordance with the "Major Incident Reporting Management Regulations" by the supervisor of the department where the disaster occurred. Furthermore, for major incidents involving fatalities or disabilities, subsequent handling results and reviews may be tracked by a designated person assigned by the General Manager, or education, training, and advocacy may be executed to effectively prevent the recurrence of accidents and minimize losses.
In 2025, there were a total of 57 employee occupational accident incidents (0 non-employee occupational accident incidents), with the primary type being commuting highway traffic accidents. As of the end of 2025, a total of 36 colleagues had returned to their workstations (work positions), representing a return-to-work rate of 98%.
momo conducts audits once a year, jointly executed by the safety and health unit and various departments, to inspect the operating procedures, equipment, or working environment conditions of the workplace, identify hazards, and assess risks. During identification, the effectiveness of existing planned measures is taken into consideration, and other related measures concerning the establishment, implementation, operation, and maintenance of occupational safety and health are determined and evaluated, establishing risk levels and controls, which are then reported in the management review meeting
• Occupational Disease Risk Identification and Improvement Process
To safeguard employee workplace health, momo regularly utilizes questionnaires and health examination data to identify and evaluate employees who may be susceptible to triggering illnesses. Based on factors such as cardiovascular disease risk and workload, employees are comprehensively categorized into three risk levels—high, medium, and low—and provided with corresponding improvement measures and lifestyle guidance for each risk level:
Healthy and LOHAS Workplace
Through professional nurses, momo utilizes professional health management and compiles employee feedback and needs to plan the current year's health promotion course activities and incentive measures. Internally, the Chairman and President personally lead all employees to jointly respond to and promote workplace health promotion, effectively achieving systematic management. Furthermore, momo makes good use of support and guidance provided by external units to enrich and complete various health-related programs, thereby establishing a healthy and friendly workplace environment and fostering a healthy workplace culture.
Healthy Living
To enhance employees' health literacy, establish healthy lifestyles, and promote disease prevention, momo plans "health promotion activity courses," "autonomous health management weight-loss activities," and "psychological adjustment courses," while promoting "health-friendly spaces." This provides employees with diverse channels to acquire health knowledge and behavioral changes, enhancing health and health-beneficial behaviors. To care for every employee's personal health, momo has established a comprehensive employee health management system, providing maternal care for pregnant employees and continuously offering breastfeeding health education and other assistance, achieving a 100% health education completion rate during pregnancy and postpartum periods in 2025.
To enhance the health and vitality of corporate employees, momo collaborates with regional health centers and independently organizes 41 related health courses and lectures with 2,011 attendee-times. These cover various topics for employees to freely choose and participate in, including "Traditional Chinese Medicine Summer Heat Prevention Lecture - Nourishing Heart Qi in Summer to Prevent Heatstroke," "Chronic Disease Prevention," "Spine Care: Staying Away from Lower Back Pain," "Tobacco, Betel Nut, and Alcohol Prevention Advocacy along with Oral Cancer Screening and CO Testing," and "Body-Mind-Spirit Stress Relief." In 2025, the average satisfaction score for health lectures was 4.87 out of 5.0.
• Health-friendly Areas
momo provides various fitness facilities and sports venues, encouraging employees to experience a variety of stress-relief and health activities, including: fitness rooms (treadmills and weight training equipment), sports areas (yoga venues and dynamic sports venues), employee rest areas, stress-relief massage stations, and coffee bars.
• Health Knowledge Promotion and Application
To promote colleagues' health awareness and create a friendlier workplace environment, momo regularly publishes "mo Health Knowledge Advocacy" every month via all-employee emails or mymomo in a simple, easy-to-understand, yet professional manner, providing the latest health information. The contents cover diversified themes such as physical health and preventive care, workplace healthy diet, and physical activity guidelines, assisting colleagues in grasping the latest health trends amidst their busy work rhythms.
The monthly health advocacy not only shares expert advice and practical tips but also incorporates seasonal focuses, social health issues, and real-time health information, enabling colleagues to start from daily life and gradually build good lifestyle habits. Simultaneously, we also provide simple and actionable health action plans, such as simple home exercises, balanced diet tips, and stress-coping methods, making health promotion closer to employee needs.
momo expects that through continuous health knowledge promotion, every colleague can better understand their own health status, practice a healthy lifestyle both inside and outside the workplace, and thereby foster a vibrant work environment characterized by physical and mental balance.
